Privacy Policy - Putney Removals

At Putney Removals, we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information in compliance with applicable data protection laws.

1. Information We Collect

We may collect and process the following types of personal information:

Contact Information: Your name, address, email address, and phone number.
Service Details: Information about your removal requirements, including dates, locations, and specific needs.
Payment Information: Credit or debit card details for transaction processing.
Communication Records: Any correspondence between you and our team.

2. How We Use Your Information

We use your personal information for the following purposes:

Service Provision: To organize and execute your removal services efficiently.
Billing and Invoicing: To process payments and manage billing.
Customer Support: To respond to inquiries and provide assistance.
Marketing Communications: With your consent, to send you updates and promotional materials.
Compliance: To adhere to legal obligations and industry standards.

3. Data Protection and Security

Your personal information is safeguarded through a combination of technical and organizational measures:

Encryption: We use SSL encryption to protect data transmitted online.
Access Controls: Only authorized personnel have access to your information.
Regular Audits: We conduct periodic reviews to ensure data security.
Data Minimization: We collect only the information necessary for our services.

4. Data Sharing and Disclosure

We may share your personal information in the following circumstances:

Third-Party Service Providers: Trusted partners who assist us in delivering our services.
Legal Requirements: When required by law or to protect our rights.
Business Transfers: In the event of a merger or acquisition.

5. Your Rights

Under data protection laws, you have certain rights regarding your personal information:

Access: You can request access to the personal data we hold about you.
Rectification: You can request corrections to any inaccurate or incomplete information.
Erasure: You can request the deletion of your personal data under certain conditions.
Restriction of Processing: You can ask us to limit the processing of your data.
Data Portability: You can request a copy of your information in a structured format.
Objection: You can object to the processing of your data for specific purposes.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website:

Essential Cookies: Necessary for the website's functionality.
Analytical Cookies: Help us understand how visitors interact with our site.
Marketing Cookies: Used to deliver relevant advertisements to you.

You can manage your cookie preferences through your browser settings.

8. International Data Transfers

While our services are primarily based in the UK, your data may be transferred to and processed in countries outside your residence. We ensure that appropriate safeguards are in place to protect your information during such transfers.

9. Children's Privacy

Our services are not directed at children under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and significant changes will be communicated to you directly.

11. Your Consent

By using our services, you consent to the terms outlined in this Privacy Policy.

12. Additional Information

For any questions or concerns regarding this Privacy Policy, please refer to the relevant sections above pertaining to your rights and data protection measures.